Return & Warranty policy
- ▼1. 30-day return policy
- You may return or exchange your purchase up to 30 days after delivery. After 30 days, we unfortunately won't be able to offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds may be granted: Items that are not in their original condition, damaged goods or orders that have parts missing for reasons not due to our error or any item that is returned more than 30 days after delivery.
- ◄2. Return addresses
- To return your product, mail it to one of our distribution centers listed below, and email us at firstname.lastname@example.org with the tracking number and carrier of your return. This will help us speed up the whole process.
- Danny P. Inc., 45 Lansing St., Suite #1801, San Francisco, CA 94105, United States
- BHS Group s.r.o., Petrovicka 18, Prague 1, 10000, Czech Republic
- ◄3. Warranty policy
- We offer a two-year warranty on every product. Danny P. products are guaranteed to be free of material and workmanship defects for two years from date of purchase when used under normal conditions and for the purpose intended.
- ◄4. Exchange policy
- We only replace items if they are defective or damaged by the time they are delivered to you. If you need to exchange it for the same item, please send us an email, and we will look into it.
You can find all our policies and terms of service here >>>